Adults
Adult patients who may require support.
Telephone number:0808 801 0327
Email address:[email protected]
FREEPHONE:
0808 802 0300
Calls are free of charge from all landline telephones and also from mobiles on all major networks. Calls will not be shown on BT landline bills. If you are using another telephone provider please enquire with them whether 080880 numbers will appear on your phone bill.
‘AM I BEING STALKED?’ ONLINE TOOL:
You can also use our online tool to assist with information on local services, methods of reporting, improving your personal safety and ways to gather evidence.
Am I being stalked?
EMAIL:
If you think you are experiencing stalking you can also complete this form
If you are a professional wishing to refer a client you can use this link this form
Call the Helpline
0808 8088 100
Please call
01823 334244 Monday to Friday 10am to 4pm to speak to us confidentially
Parents Helpline
Call our Parents Helpline for detailed advice, emotional support and signposting about a child or young person up to the age of 25.
You can call us for free on 0808 802 5544 from 9:30am – 4pm, Monday – Friday.
Webchat
Our Parents Webchat is open 9:30am – 4pm, Monday – Friday. To access the webchat, select the chat icon in the bottom right corner of the screen.
Email
You can email the team outside of webchat hours between 4pm – 9:30am Monday to Friday, or over the weekend. We will aim to get back to you within 3-5 working days.
Please note: The Parents Helpline and Webchat is not part of local services such as CAMHS, CYPT, IAPT or any GP services. We are a national service and will provide national signposts and information, but we do not have any local bases.
Follow the link for virtual assistant live chat:
https://www.relate.org.uk/relationship-help/help-family-life-and-parenting/parenting-teenagers
available times:
Advice service
Freephone 0808 801 0525
General enquires
0121 522 7007
Call for general information, including about our services and groups. We can also help you set up or amend your membership details and take over the phone donations. The line is staffed from 11am to 4pm, Monday to Friday.
Email – [email protected]
For more information call 01604 658834 or email: