Young Minds Parents Helpline and Webchat
We offer three different services to parents and carers who are concerned about their child’s mental health, up to the age of 25. This includes a helpline, webchat and email service.
Parents Helpline
Call our Parents Helpline for detailed advice, emotional support and signposting about a child or young person up to the age of 25.
You can call us for free on 0808 802 5544 from 9:30am – 4pm, Monday – Friday.
Webchat
Our Parents Webchat is open 9:30am – 4pm, Monday – Friday. To access the webchat, select the chat icon in the bottom right corner of the screen.
Email
You can email the team outside of webchat hours between 4pm – 9:30am Monday to Friday, or over the weekend. We will aim to get back to you within 3-5 working days.
Please note: The Parents Helpline and Webchat is not part of local services such as CAMHS, CYPT, IAPT or any GP services. We are a national service and will provide national signposts and information, but we do not have any local bases.